In recent times, mobile devices have become quite powerful and feature rich and are getting attention from consumers and businesses alike. Faster processors, larger RAM and flash memories along with multiple communication technologies have made Elctron mobile devices suitable to deploy and run business applications. Such advancements are helping businesses embrace mobility to improve their processes thereby increasing revenues and efficiency while lowering operational costs. Mobile device is an important component of any mobile solution. There are wide-varieties of mobile devices to choose from. Most commonly used enterprise mobile devices are based on Windows Mobile operating system from Microsoft and it has become a preferred platform used by companies around the world.
Windows Mobile is a feature packed and versatile operating system. There is a lot an enterprise can exploit out of this platform. But most of the enterprises don’t need all of the available features. Giving a powerful mobile device to mobile workforce can sometimes actually become a serious concern as workers might use the device for personal use rather than for the business. Besides, companies spend lots of money and effort in developing and deploying business applications. They want to ensure that the workers use the solution to its full potential in favor of the business. Following are some of the challenges that should be addressed to maximize the benefits of a solution that involve mobile devices:
All Windows Mobile devices contain built-in applications like browsers, games, phone etc. all of which can easily distract a mobile worker. A game of Solitaire can waste crucial working hours. This kind of mobile device usage is certainly not favorable to the businesses
An employee who is not very knowledgeable about Windows Mobile can easily change the important device settings (e.g. Network, system files etc.). Such intentional or unintentional manipulation of device settings can cause the business critical application to fail. Imagine a user turns off the WiFi radio on the device, while the application is transferring critical data to the server. Results can be costly in terms of money and time. Too much manipulation can “corrupt” the device, which has to be returned to the IT department, again causing loss of productivity and wastage of IT resources. While the device is with IT, the mobile worker might be sitting idle, waiting for the device to return. Loss! Loss! Loss!
There are thousands of third-party applications (for personal and gaming purposes) available on the internet these days. These applications can be easily installed on a Windows Mobile device. Installation of unauthorized third-party applications for personal use surely waste the time but can also disrupt the device operation by consuming memory and processor resources. Besides, those applications can contain malware and viruses which might pose a security risk to the organization.